The PayAny P2P review feature serves as a cornerstone for building a transparent and trustworthy trading environment. By providing feedback on your trading experiences, you empower other users to make well-informed decisions when selecting P2P advertisements, ultimately enriching the entire PayAny P2P community. Your honest and constructive reviews play a vital role in upholding the integrity and reliability of our platform.

Why Your Review Matters

Your reviews contribute to the safety, accountability, and fairness of the P2P marketplace. Whether your experience was good or could've been better, your honest feedback helps other users make informed decisions.

All You Need to Know About P2P Reviews

Eligibility to Leave a Review: You can leave a review for your trading counterparty exclusively for Completed P2P orders. This ensures that feedback is based on finalized transactions.

One Review Per Transaction: To maintain fairness and accuracy, only one review can be submitted per user for each completed trading experience.

Review Submission is Optional: While highly encouraged for community benefit, leaving a review after a P2P transaction is entirely optional and at your discretion.

Requirement for Negative Reviews: If you choose to leave a negative review, it is mandatory to provide a clear and concise explanation for your dissatisfaction. This requirement helps ensure that feedback is actionable, fair, and provides valuable context to both the counterparty and other users.

Maintaining Review Integrity: To uphold the credibility of the review system, any comments that do not genuinely align with the selected review (e.g., a positive comment accompanying a "Bad" rating, or vice versa) will be manually removed by our team. Furthermore, users found submitting inconsistent or misleading reviews may face restrictions, including a temporary suspension from leaving comments for a minimum of 7 days, or longer, depending on the severity and frequency of such incidents. This policy is in place to prevent misuse and ensure the reliability of all feedback.

Visibility of Reviews: Please be aware that all reviews you and other users submit are prominently displayed on a counterparty's P2P profile page and are visible to all P2P traders. Your reviews carry significant weight and directly influence other users' decisions when they are choosing a P2P ad. Therefore, we encourage you to always leave honest, constructive, and relevant feedback to foster a positive and continually improving trading experience for everyone on PayAny.

Anonymous Review Option: For your privacy, you have the flexibility to leave reviews anonymously. When selected, your identity will not be disclosed to your trading counterparties.

How to Leave a P2P Review

Once your P2P order has been successfully completed, follow these steps to share your feedback:

Step 1. Locate the Review Option

After the transaction is finalized, you will be presented with an intuitive option to leave a review for your trading counterparty. This feature allows you to rate your overall trading experience and provide more specific written comments.

If you've already exited the order page or want to leave a review for a past trade, you can still do so through your trading partner's profile.

To access it, go to P2P > Orders > All Orders, then select the relevant order to open the Order Details. From there, click on your trading partner's username to visit their profile, where you'll find the option to leave a review.

Step 2. Rate Your Trading Experience

You'll be asked to rate the transaction as either Positive or Negative. Once selected, a pop-up will appear where you can provide additional feedback.

Step 3. Give an Overall Review

Depending on your rating, you'll be offered helpful tags to describe the trade:

• For a Positive Review, you can select from Fast transaction, Polite and friendly, Patient, Safe and trustworthy, Good price.
• For a Negative Review, options include Slow transaction, Impolite, Impatient, Suspicious / Scam, Charged extra.

Choose the tags that best match your experience to help other users get an honest overview.

Step 4. Write Your Feedback

In the text box, you may write a more detailed review. This is your opportunity to highlight what went well, raise concerns (if any) and offer constructive advice to the counterparty.

If you're leaving a negative review, please explain clearly what went wrong. Your feedback will help the P2P team identify patterns of behavior and take action if needed.

You may also choose to submit your review anonymously by toggling the Post anonymously option.

Step 5. Finalize and Submit

Once you are satisfied with your review and selections, simply click the Confirm button to submit your feedback. Your review will be reflected in the user's public profile and affect their overall Good Rating.

How to Edit or Delete Your Existing Reviews

Should you need to make corrections or remove a review you've previously submitted on PayAny's P2P trading platform, follow these clear instructions:

Step 1. Access Your Order List

Begin by navigating to your P2P Order List page.

Step 2. Filter for Completed Orders

On the "P2P Order List" page, click on the All filter option, and then select Completed under the "Status" category. This action will display a comprehensive list of all your finalized orders.

Step 3. Select the Specific Order and Navigate to My Ratings

Identify and select the particular order for which you wish to edit or delete a review. Once the order details are displayed, proceed to the My Ratings tab. Here, you will find the review you previously submitted for that transaction.

• To Edit Your Review: Click the Edit button associated with the review you wish to modify. You can then make your desired changes and click "Save" to update it. This is useful if you made a typo or wish to add more context to your original feedback.
• To Remove Your Review: Click the Delete button located next to the review you intend to remove. You will likely be prompted to confirm your decision to prevent accidental deletion. This option is helpful if you no longer wish your feedback to be visible or if circumstances have changed.

Disclaimer:

P2P (peer-to-peer) transactions on PayAny are carried out directly between users. The platform facilitates the matching of buyers and sellers, but the transaction process---including payment, verification, and delivery of crypto assets---remains the responsibility of the involved parties. PayAny's role is to provide an escrow service to hold funds until both parties have fulfilled the transaction conditions, ensuring that crypto assets are only released once the buyer has made the payment, and the seller has confirmed receipt of payment. However, once the payment is completed and the crypto is released, all transactions are final and cannot be reversed unless otherwise required by applicable law.

Users are solely responsible for verifying the identity and payment details of their counterparty, and ensuring that payment details, including bank account information and crypto wallet addresses, match between the buyer and seller. Any communication or exchange of information between users outside the platform is solely at the user's own risk. PayAny is not responsible for resolving disputes between users or for any issues arising from third-party services, such as payment providers, escrow agents, or verification services, involved in the P2P trading process.

In the event of a dispute, PayAny provides an in-platform dispute resolution mechanism, but once the payment is completed and the crypto is released, the transaction cannot be undone. PayAny will guide users to submit an appeal or review the situation but will not reverse completed transactions. Users acknowledge that all trading activities on PayAny are conducted at their own risk, and the platform does not guarantee any outcomes related to the transaction.