How Do I Deposit Cash at a PayAny Office?

Where PayAny has an office, you can deposit cash over the counter and see it on your balance before you leave.

Step by step

1. Open Deposit, choose the currency and pick Cash. The offices that accept that currency are listed with their address and local opening hours.
2. Enter the amount and submit. PayAny creates a cash deposit voucher with a QR code.
3. Go to the office with the voucher QR and a photo ID. Staff scan the code to open your order — the amount on it cannot be changed by anyone at the counter.
4. Hand over the cash. Staff count it and record the counted amount on the order.
5. Sign on your phone to confirm. Your balance is credited and the order closes.

If the count differs

Staff cannot change the amount on your order. If the cash counted is not the amount on the voucher, the order is held and a manager reviews it. You are never asked to accept a different figure on the spot.

Good to know

• Confirm only after the cash has left your hands. Confirming is what credits the balance.
• Office hours are shown in the office’s local time, and closures appear on the bank calendar on the home page.
• The voucher is for a specific order and amount. Create a new order for a second deposit.
• Cash deposits are credited the moment you sign — there is no waiting for a bank.